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Operations Leader

Date: Mar 13, 2019

Location: Lancaster, PA Pennsylvania, US, 0

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You’ll see it in the vibrant colors of your school hallway, doctors and nurses will walk it while caring for your loved ones, your family will gather on it while creating everlasting memories.  We are North America’s largest producer of resilient flooring products and our mission is to inspire great spaces.


That’s us. That’s Armstrong Flooring.



Community & Philanthropy: We have a heritage of investing millions of dollars in programs that enhance the neighborhoods where we live and work. Additionally, we’re proud that our employees regularly and willingly give of their time and talents to support the efforts of local organizations

Sustainability: Armstrong Flooring has a long-standing reputation for sustainable innovation, starting with using cork waste to make linoleum floors over 100 years ago. We continue to develop products that have lower environmental footprints, and in some cases, reduce the environmental footprints of the buildings where they are installed.




Who you’ll be working with:

  • Report directly to the Operations Manager
  • Manage 2-3 Production Supervisors


How you’ll contribute to the team:

  • Provide effective leadership and direction to the operations team, specifically addressing Safety, Quality, Delivery and Cost.
  • Successfully coach and teach the operations leadership and production teams.
  • Model personal and organizational leadership to engage teams in delivering an effective safety process, including Risk Assessments, Gemba walks, and successful 5S systems.
  • Observe all safety and security procedures and determining appropriate action beyond guidelines.
  • Drive continuous improvement of line operations while collaborating with other departments on consistent systems across the site.
  • Lead the sustainable improvement of product quality and customer service.
  • Participate in developing annual budget for operating area, trend financial performance and, ensure all monthly/annual financial targets are met.
  • Collaborate with R&D, Design, Product Management, and Marketing on new product introduction from feasibility through implementation.
  • Utilize analytical tools to analyze process capabilities, including quality attributes.
  • Implement root cause analysis problem solving in order to drive operational improvements.
  • Establish processes and measure quality performance through improving the utilization of Lean Manufacturing techniques including Kaizens, Visual Management, and effective root cause analysis and countermeasure implementation.
  • Maintain a high level of customer awareness throughout the value stream and focus on delivering material that meets requirements.
  • Drive organizational vitality and effectiveness within operations through dynamic coaching and goal setting to drive a bottom up support structure with effective labor relations and building partnerships at all levels of the organization.
  • Occasional travel for conferences, vendor meetings or similar activities may be required (<10%).


What you’ll bring to the table:

  • Bachelor’s Degree in Engineering, Business Administration or related field
  • 2+ years of experience in a manufacturing environment


We’ll be excited if you have:       

  • Extensive experience and knowledge of Six-Sigma principles and Lean manufacturing
  • Demonstrated ability to lead a cross-functional team through a root cause analysis/problem-solving process
  • Demonstrated ability to effectively manage multiple and ever-changing priorities and meet established deadlines
  • Demonstrated track record in driving continuous improvement and achieving goals


At Armstrong Flooring, every employee has a development plan and discussions around career growth. We have many long-tenured employees with diverse career paths. We offer the following opportunities to promote a growth culture:


On-the-job training

 Tuition reimbursement

 Online learning

 Instructor lead courses

Job shadowing



Competitive medical, dental and vision plans

401k with company match

Health Savings Accounts

Flexible Spending Accounts

Ability to purchase additional vacation

Employee discount program

Paid holidays

Employee Assistance Program

Mothers Rooms



Company celebrations
Family picnics
Department gatherings
Casual work environment


In addition, our world headquarters office offers:

Campus-like environment

3 mile wooded walking path

Fitness Center

Lunchtime Café

Disc golf, volleyball, bocce ball



Equal Opportunity Employer: Armstrong Flooring is an Equal Opportunity Employer M/F/Disabled/Vets


Notice to Staffing Agencies, Placement Services, and Professional Recruiters

Armstrong Flooring, Inc. has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Armstrong Flooring employees directly in an attempt to present candidates.

Armstrong Flooring will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Armstrong Flooring, including unsolicited resumes sent to an Armstrong Flooring mailing address, fax machine or email address, directly to Armstrong Flooring employees, or to Armstrong Flooring’s resume database will be considered Armstrong Flooring property. Armstrong Flooring will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Armstrong Flooring will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees.

Armstrong Flooring partners with Scout for all direct hire search firm activity. 

 Armstrong Flooring has a partnership with Scout for all of our direct hire search firm activity and as such, all inquiries and resumes must be submitted through Scout. Scout is an easy to use recruitment marketplace integrated within Bullhorn, PCRecruiter or accessible via Scout Connect. Accordingly, we respectfully ask agencies not to solicit our business managers or Talent Acquisition team directly and to reach out to Scout at

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